Nordonia Landscape Supplies (“we,” “us,” or “our”) operates the website nordonialandscapesupplies.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
When you place an order or create an account, we may collect:
Contact information: Name, email address, phone number, and billing/delivery address.
Payment information: Credit card details are collected at checkout to process your payment. See “Payment Processing” below for how this is handled.
Order details: Products purchased, quantities, delivery preferences, and order history.
Communications: Any messages or inquiries you send us via email, phone, or our website.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Coordinate deliveries and communicate delivery schedules.
Send order confirmations and shipping/delivery notifications.
Respond to your questions, requests, and customer service inquiries.
Improve our website and services.
Comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Payment Processing
We use Authorize.Net to securely process credit card payments. When you enter your payment details at checkout:
Your card information is transmitted directly to Authorize.Net using industry-standard encryption.
We do not store your full credit card number on our servers.
Our website uses cookies to provide core functionality:
Cart and session cookies: These keep track of items in your shopping cart and maintain your session while browsing. They are essential for the store to work properly.
Login cookies: If you create an account, cookies remember your login state.
Analytics: We may use basic analytics tools to understand how visitors use our site, helping us improve the experience.
You can control cookies through your browser settings. Disabling cookies may prevent some site features (such as the shopping cart) from working correctly.
Third-Party Services
We share your information only as necessary to operate our business:
Authorize.Net: Processes credit card payments on our behalf.
WP Engine: Hosts our website. Your data is stored on their secure servers.
Google Maps: Used to calculate delivery distances and fees. Your delivery address may be sent to Google for distance calculation.
We do not share your information with third parties for their own marketing purposes.
Data Retention
We retain your order information and account details for as long as needed to:
Fulfill our obligations to you (processing orders, handling returns or disputes).
Comply with tax, accounting, and legal requirements.
Maintain records for our business operations.
If you would like us to delete your account or personal data, please contact us using the information below. Note that we may need to retain certain records for legal or accounting purposes.
Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data (subject to legal retention requirements).
Opt out of any marketing communications (though we generally do not send marketing emails).
To exercise any of these rights, contact us at the information below.
Children’s Privacy
Our website and services are not directed at children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated “Last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information:
